Certified Retail Professional 101 (CRP-101)
This 8-hour self-paced-course for retail associates introduces the core principles of a pool and spa operations and best practices for customer service. The topics covered include types of pool finished, pool & spa circulation systems, basic water chemistry, safety at a retail environment, customer service and sales, retail housekeeping, and others topics that will prepare your retail team to be more efficient and effective and to increase your bottom line. You and your staff will walk away with a toolkit that can be immediately used and implemented to run a successful swimming pool and spa business.
By completing/passing this course, you will attain the certificate Online Record of Completion.